WILLIAM HUSCHER

🤖Who is Contractor Zero🤖

Full-Stack Content Developer, Strategist & Systems Engineer

InfoSec & Cybersecurity | Multi-Cloud | AI Specialist

Losabill@gmail.com | 310.467.9480

Professional Summary

I have over 15 years of experience in technical writing, structured content development, and proposal writing, with a strong focus on optimizing information workflows and managing documentation lifecycles. My expertise includes developing technical content and collaborating with cross-functional teams to produce clear, compelling, and compliant content. I have designed templates, interactive forms, and enterprise content strategies and migrated legacy content for multiple government agencies (DoD, Judicial). My work includes standard operating procedures (SOPs), API documentation, technical resources, knowledge bases, and compliance-driven documentation. My background spans federal government agencies (Judicial and DoD), enterprise software, cloud technologies, and SaaS environments. I have experience working with subject matter experts (SMEs), business development teams, and technical staff to develop high-quality documentation that supports business growth and compliance.

Currently, I am expanding my knowledge in blockchain, cryptocurrency, and Web3, focusing on decentralized technologies, smart contracts, and the evolving landscape of digital finance and security.

Areas of Expertise

I have a sharp eye for design and a knack for tagging and organizing content on-prem and in the cloud (AWS and GCP) and updating, maintaining, and ensuring accuracy in program and compliance-related documents aligning with federal and industry standards and organizational requirements. I know my way around a multitude of publishing tools, can code well enough to write solid user guides and test software, and can bring a creative edge to everything I work on. I also love the challenge of improving processes by digging into those useful yet obscure features hidden in applications to increase productivity and cut out redundancies. Lastly, if I don't know something today, I'll figure it out by the end of the week.

This section lists my core areas of expertise, highlighting my years of experience in technical writing and content strategy. From migrating legacy content and designing templates and forms to managing and optimizing enterprise documentation. My focus is on ensuring clarity, usability, and efficiency in every project I undertake.

  • End-User Manuals/Guides
  • API Documentation
  • SaaS Product Guides
  • Knowledge Base Management
  • Agile Documentation
  • FedRAMP Compliance Docs
  • Content Management Systems
  • Technical Playbooks & Runbooks
  • Program Management Plan
  • Program Monthly Status Report
  • Cross-Functional Collaboration
  • Cloud Technologies
  • SaaS Software

Software & Tools Proficiency

This section lists the tools, platforms, and technologies I've worked with most extensively across my roles - supporting documentation, content publishing, collaboration, and development workflows.

NOTE: The Emerging Tech & Automation tools reflect self-initiated learning and hands-on experimentation pursued independently to stay current with AI, automation, blockchain, and decentralized platforms.

 Content & Document Authoring: Expert

  • Adobe RoboHelp
  • Adobe Acrobat
  • DITA
  • Document360
  • Google Docs
  • HTML/CSS
  • MadCap Flare
  • Markdown
  • Microsoft Word
  • Snagit

 Web & Visual Design: Expert

  • Adobe Dreamweaver
  • Adobe Photoshop
  • Adobe Experience Manager (AEM)
  • Microsoft Visio
  • Websites
  • WordPress

 Collaboration & Project Management: Advanced

  • Atlassian Confluence
  • Atlassian Jira
  • Microsoft SharePoint w/Nintex
  • ServiceNow
  • Slack

 Source Control & DevOps: Proficient

  • Bitbucket
  • GitLab
  • Git (CLI/GitHub)

 Cloud Platforms & Infrastructure: Proficient

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)

 Data Management & Analysis: Advanced

  • Microsoft Excel
  • Google Sheets

 Emerging Tech & Automation: Self-Taught / Actively Learning

  • ChatGPT
  • Gemini (Google AI)
  • AI Agents (LangChain AutoGPT)
  • Blockchain Tools (XRP and ETH)
  • 3Commas
  • Coinbase

Portfolio/Writing Samples

This section showcases my portfolio and writing samples, highlighting my expertise in full-stack technical writing and content strategy. It includes examples of templates, Excel trackers, forms, standard operating procedures, online help systems, end-user manuals, and API guides.

Special Note: Many of my writing samples are not available online due to confidentiality agreements and proprietary restrictions. However, I can provide additional details or discuss my experience upon request.

Key Accomplishments

This section highlights just some of my key accomplishments from my career as a full-stack technical writer and content strategist.

LinkedIn Profile